n/a - Customer Specialist Wolters Kluwer Employee Review

1.0
Feb 15, 2010
Recommend
CEO approval
Business Outlook

Pros

vacation time, benefits and casual dress work environment (Wearing jeans to work is nice, but be aware that if you want to be promoted dress for the job you want not for the job you have)

Cons

-Young work environment with mostly inexperienced first time job holders -Management not good with providing fair non-biased work evaluations/feedback in a timely manner, not willing to help average employees succeed -Work within a team, but not a team work environment -Favoritism and popularity are essential to recieving promotions -Unwritten rule requires everyone to not take lunch, but instead eat at desk while working

Explore other reviews about Wolters Kluwer

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great salary and commission, great work life balance, great tools

Cons

Can become too bogged down in administrative tasks, taking time away from selling.

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Wolters Kluwer Response
1d
Thank you for sharing your experience. It’s great to hear that you value the compensation, work-life balance, and tools that support your work at Wolters Kluwer. Your feedback on administrative processes is noted and important for how colleagues are able to focus on delivering value for customers and work effectively. We appreciate you taking the time to share this perspective. – Your talent brand team at Wolters Kluwer
4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wolters Kluwer has some genuinely amazing people working for them and offers flextime for good work/life balance

Cons

Recently began pushing to "inhouse-outsource" as much of the core business functions as possible to their new service center in Pune, India. While many of my Indian colleagues are exceptional people, the constant turnover with overseas contractors and haphazard hiring and training process means that many of these staff members are woefully underprepared and set up for failure. As an example, I had to train my Indian contractor replacement before I left - while he was a lovely person, he had zero training in or experience with US payroll, benefit or tax structures despite that being approximately 50% of my core job function.

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Wolters Kluwer Response
1d
Thank you for sharing your experience and for your time with us in New York. It’s great to hear that you valued the people you worked with and the flexibility that supported a healthy work-life balance. Your feedback on knowledge transfer, onboarding, and global ways of working is noted and important for how colleagues feel supported and able to work effectively. We appreciate you taking the time to share this perspective. – Your talent brand team at Wolters Kluwer
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