Used to be better - Customer Success Manager (CSM) Workday Employee Review

3.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are ok Pay is not too bad Work life balance is good

Cons

Too many changes many layoffs lack of growth

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Workday Response
3w
Thank you for your feedback. Our culture thrives thanks to dedicated Workmates like you, who uphold our values and drive industry standards. Your passion and commitment are invaluable to us. Thanks for being a part of our journey!

Explore other reviews about Workday

3.0
Jul 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Great Healthcare benefits -Great people -Great work/life balance

Cons

-It takes entirely too long to get promoted and there's no real solidified pathway for it. They have a checklist of things you need to be proficient in and you do them, but really you're doing next level work/responsibility at the same pay you've been at for a long time. It's almost like you're being dangled a carrot but the goal post is moving back each time. -Internal processes are slow and organizational changes happen so frequently much its hard to keep up with while the reasoning doesn't always make sense -You'll be moved into a different role, team or manager without any prior discussion

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