Generally Best Company To Work For - Product Support Analyst Workday Employee Review

5.0
Apr 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Product: I worked in Support so I deal with bugs and issues all day. I still think it's a great quality product. Amazing and constantly developing to become better. Truly is industry leading and the leadership/ talent involved with product development is truly inspired. Workday releases new features every 6 months, which keeps them on the cutting edge and crushes competition. Company: The leadership really does focus on the company’s core values in order to have an amazing culture. Recently there have been complaints that culture was slipping because of hyper growth. What did leadership do? They flew every manager in the company and hosted a conference to help managers lead with their strengths and improve their weaknesses. For a company to spend time and money on something like this, truly shows their dedication to improve Workday. They really do focus on employees, the best they can. They do so many activities and contests to make things fun. I'm pretty sure every department is encouraged to hold quarterly events, whether it be the team going to a movie or helping out at a local food bank. Workday also is VERY big on service and gives you money towards your charity of choice as you spend your time. Every year Workday has "cangineering" which is a canned food drive. Every office has a chance to build a sculpture out of cans of food. Then the company votes on which one they like most (just a fun competition). After, all of the food donated is given to the local food bank. Workday even gives money to each office to spend of cans of food. Employees: Workday truly cares about your career growth. Now, I'm sure that may vary from department to department, but I feel generally it's true. They would like you to stay at one position for at least 18 months before transferring to another. Support Position: Even though you are expected to work certain times to support issues, management is flexible with your schedule and understands you have a life out of work. I feel it's a great work life balance. However you are currently required to work a "late shift" for a week, once a quarter. It's not the best, but they give you 2 comp days off and $500 bonus for doing it. You can also work from home during that time if you want. I think that's a pretty fair trade off. Benefits: I think the benefits are great! There are a few insurance options. For about $500 a month for a family, there isn't a deductible, $20 co-pays, $150 co-pay for hospital visits (Cost me $300 for a baby!), "Free" outpatient surgery. For around $70 a month, you can get a high deductible plan, however Workday puts the whole deductible in your HSA! It was amazing working for Workday. Definitely a winning product, team and culture. Maybe someday I will return! :)

Cons

There is pressure to perform and sometimes it can feel like your being micro-managed instead of trusted, especially when you are a new-hire. It may be just the sub-culture in Support. However, if you have a positive attitude about it, you will become better at your job quickly. It seems that unless you work at a major office (Pleasanton, Dublin & New Zealand), your career development seems limited.

Explore other reviews about Workday

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is good, coworkers are very nice

Cons

Constant changes in the company

avatar
Workday Response
4d
Thank you for your review, we appreciate you taking the time to share your experience at Workday. We're committed to fostering an open, inclusive culture, and feedback like yours helps us continue to grow and improve for all our Workmates.
3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent engineering talent and knowledgeable coworkers. Strong engineering culture with high code quality standards. Modern technology stack and opportunities to work on large-scale enterprise software. Good work-life balance compared to many tech companies. Competitive compensation, benefits, and employee perks. Collaborative environment with supportive teammates. Opportunities to learn new technologies and grow technically. Stable development processes and mature SDLC practices. Strong emphasis on testing, code reviews, and software quality. Flexible work arrangements (depending on team).

Cons

Large organization means decision-making can be slow. Significant amount of process and bureaucracy before changes reach production. Cross-team dependencies can slow delivery. Career growth can depend on organizational priorities and manager support. Frequent reorganizations can shift priorities and disrupt long-term projects. Innovation may move slower than at smaller startups. Internal tools and processes can sometimes feel overly complex. Communication between teams can occasionally be inconsistent. Like much of the tech industry, the company has experienced layoffs, creating uncertainty for some employees. Promotions can take time and require navigating multiple approval levels.

1
avatar
Workday Response
4d
Thank you for your thoughtful review. We're aware that there's always room to grow, but at Workday, we take pride in our dedication to our Workmates and the 'employee first' ethos we've embedded since day one. We value your feedback as well as the praise you have provided in your review.
See reviews by: Helpful|Rating|Date|All