Good company - Customer Service Manager (CSM) Workday Employee Review

3.0
Apr 21, 2021
Recommend
CEO approval
Business Outlook

Pros

Good culture and corporate responsibility

Cons

Some solutions immature and don’t meet needs of their customers

Explore other reviews about Workday

3.0
Jul 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Great Healthcare benefits -Great people -Great work/life balance

Cons

-It takes entirely too long to get promoted and there's no real solidified pathway for it. They have a checklist of things you need to be proficient in and you do them, but really you're doing next level work/responsibility at the same pay you've been at for a long time. It's almost like you're being dangled a carrot but the goal post is moving back each time. -Internal processes are slow and organizational changes happen so frequently much its hard to keep up with while the reasoning doesn't always make sense -You'll be moved into a different role, team or manager without any prior discussion

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