Good experience so far - Customer Success Manager (CSM) Workday Employee Review

5.0
Mar 6, 2022
Recommend
CEO approval
Business Outlook

Pros

You feel looked after. Lots of smart people. Opportunities to try different things in the company with gigs and internal jobs being very accessible to the whole organisation Good benefits

Cons

A lot of people look like they are paid to do nothing and are waiting for a project. Not uncommon to see 3 people doing one person s job, which is frustrating when your own workload can be high. Famously not paid as much as other CS jobs

Explore other reviews about Workday

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent engineering talent and knowledgeable coworkers. Strong engineering culture with high code quality standards. Modern technology stack and opportunities to work on large-scale enterprise software. Good work-life balance compared to many tech companies. Competitive compensation, benefits, and employee perks. Collaborative environment with supportive teammates. Opportunities to learn new technologies and grow technically. Stable development processes and mature SDLC practices. Strong emphasis on testing, code reviews, and software quality. Flexible work arrangements (depending on team).

Cons

Large organization means decision-making can be slow. Significant amount of process and bureaucracy before changes reach production. Cross-team dependencies can slow delivery. Career growth can depend on organizational priorities and manager support. Frequent reorganizations can shift priorities and disrupt long-term projects. Innovation may move slower than at smaller startups. Internal tools and processes can sometimes feel overly complex. Communication between teams can occasionally be inconsistent. Like much of the tech industry, the company has experienced layoffs, creating uncertainty for some employees. Promotions can take time and require navigating multiple approval levels.

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Workday Response
2w
Thank you for your thoughtful review. We're aware that there's always room to grow, but at Workday, we take pride in our dedication to our Workmates and the 'employee first' ethos we've embedded since day one. We value your feedback as well as the praise you have provided in your review.
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