Workfront - a good company that has lost it's values - Account Executive Workfront Employee Review

2.0
Feb 4, 2019
Recommend
CEO approval
Business Outlook

Pros

Decent Pay. Pretty great Product. Company vision is great. HR is doing what they can to make this a great place to work.

Cons

Sales leadership could not be more out of touch. Complete lack of transparency on how things are done at this company. Sales Leadership plays favorites, and fight amongst themselves. 1- Angry would describe them. Yells when it doesn't go their way. hires one manager because they're simply a spouses friend. 2- "greasy" and their lies catch up to them. Speaks out of both sides of their mouth 3 - How do you have a leader that the company needs to hire someone to help them interact with others? As unethical as they come 4 - will micromanage their teams to death to justify their position. Also will reply all to make sure the company knows their name. Extremely aggressive / rude We used to have comp plans that were fantastic. Now they roll them out and it's pitched as an improvement, yet clearly designed to pay us less. SO MANY great reps have left over the last year. Leadership has done nothing to address this. It's a culture of fear. Speak up, and you will be blacklisted. Not a lot of reps hitting their numbers. This has led to President's club becoming a "company club" inviting people from HR, product, and even finance. (Really??) EVP of sales might as well be bald for the haircut he gets on his number compared to what the manager and rep roll up is. How does he hit when not one of the VP's hit?

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Workfront Response
7y
Thank you for taking the time to provide feedback. We want everyone to have an extraordinary work experience and are truly sorry that yours is not meeting that expectation. I wanted to clarify a few things that you said: Our culture: 3/4 of our sales team gave us the highest ratings in our recent employee satisfaction survey (rating us 8 out of 10). Not only did more people qualify for our President’s Club this year, but several deals also broke company records. In the spirit of our core value, “Win Together”, we have decided to invite supporting team member from departments like HR, Product, and Finance for the support they provide to the Sales teams. Sales attrition: Sales attrition is significantly lower than you referenced, and in alignment with industry benchmarks. Still, we work hard to develop and retain great sales talent and provide industry-leading training and events to facilitate that happening. Again, we are sorry that you are not having a positive experience at Workfront and encourage you to continue to engage with HR and leadership to try to resolve the challenges you are experiencing.

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