Workstream is going downhill due to poor leadership and lack of direction - Customer Success Manager (CSM) Workstream Employee Review

1.0
Jun 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Hybrid schedule, not much else

Cons

Workstream went through a RIF in 2022 that destroyed the company. They lost direction, they became micromanaging, and sales dropped significantly. Leadership doesn't really know what they are doing and very frequently ignore employee input.

Explore other reviews about Workstream

5.0
Feb 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

❤️ lots of opportunities. humble leadership by ceo

Cons

relatively long hours, but most people seem to be enjoying those

1
4.0
Jul 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Generally high level of ownership and autonomy - Pay is fair for the right role/location - Culture of honest and open feedback - Startup/small company facilitates exposure to/learning about many business functions + sometimes senior leadership team/founders

Cons

- Benefits are weak (generally expected for a startup) - Lack of mature internal processes - Lack of development/coaching for early career talent (but the right self-starter personality can definitely still thrive)

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