Pros
* Great opportunity to learn the insurance industry and build technical knowledge. * Exposure to multiple carriers, underwriting guidelines, claims, endorsements, and customer service. * Built strong relationships with many clients and coworkers. * Fast-paced environment that helped develop multitasking and problem-solving skills. * Valuable experience that has benefited my career.
Cons
* Heavy workloads and high stress with limited support. * In my experience, management lacked consistency in communication and leadership. * I felt employee concerns were not addressed effectively. * Some leadership appointments appeared to be made before individuals had enough experience or training to succeed in those roles, which led to inconsistent direction and frustration within the team. * I experienced low morale and felt expectations were not applied consistently across employees.