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World Insurance Associates

Engaged Employer

Horrible company - Customer Service Representative World Insurance Associates Employee Review

1.0
Jun 25, 2025
Recommend
CEO approval
Business Outlook

Pros

The insured are nice and mostly respectful.

Cons

They over load you with work and when you ask for help they give excuses. They are all about the premium and not about the customer or the employee. They only care about the management and not about those under. They have a horrible way of communication with the employees and will work you till you are to stressed to care. If you do not abide by them and give them two weeks, don't they won't grant that to you even if you take vacation time that is owed to you.

Explore other reviews about World Insurance Associates

5.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are good with matching 401K contribution. New CEO recognizes the value of happy employees as a starting point. It's refreshing. He also is working on proprietary AI tools vs off the shelf not to replace employees. His goal is to increase productivity with the support of AI tools so we can spend time on client needs. Strong emphasis on culture and value of the employees.

Cons

Workload can be overwhelming as they acquire new companies. There has been some turnover and it's difficult for any company to find experienced Account Managers.

1
3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, pay is okay Immediate managers are pretty great and easy to deal with

Cons

The workload is awful. It has made me rethink my life choices. I go home absolutely miserable on a daily basis and tell my kid to make sure he completes college and does what he loves so he doesn’t end up with a job like this. The company acquires agencies faster than they can higher, and the workload gets dumped on the servicers. Truly an awful workload, anytime it’s brought up to management nothing gets done

1
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