A lot of turmoil in my time here - Sales Wrike Employee Review

2.0
Apr 22, 2020
Recommend
CEO approval
Business Outlook

Pros

Wrike does have a lot of investment in training its employees. They offer a strong product and are a great candidate to grow in the new economy.

Cons

In my time here there has been rapid growth. However, it's been poorly executed. Nearly every release has been bungled. Leadership has been lacking in the past. They've had several changes on that end and the lack of clear and changing direction has created a revolving door of hires. None of the managers show true leadership ability and ultimately rely on micromanagement. The thing that has irked the most is they've used the COVID crisis to increase our workload beyond manageable levels with zero consideration for the mental health of their employees. Burnout is real right now. Employee satisfaction has dipped significantly over the past year and they've stopped feigning that they care about this and just rely on how we should be grateful to have a job and to prove our worth to management.

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Wrike Response
6y
Dear Wriker: it is deeply disappointing to hear that your recent experience at Wrike has been difficult, and I hope we can offer some guidance on our direction going forward. It should come as no surprise from many of the reviews on this site that Wrike has been in a rapid growth pattern for the last few years. While this presents challenges for many, it also offers opportunities for those willing and able to work hard and rise to the challenge. Unfortunately - similar to many other companies around the world - Wrike is currently navigating unprecedented circumstances in the current COVID landscape. Many of us are finding we have to work even harder to try and address these new challenges quickly and effectively. While we are fortunate that we operate in a space where we can not only continue our business, but actually add value to our customers as they learn to adapt to a virtual work environment, we are also hyper-aware of the personal wellbeing of our employees and have already taken some actions to address this. (1) We sent out a COVID response survey to our entire team to collect feedback on how our C-Suite is responding to the crisis. Our executive team has been reviewing the feedback and just released the survey summary and action plan to all team members today. (2) We are rolling out multiple programs globally for Mental Health Awareness Month in May, aimed at providing education around mental health, reminding employees what resources are available to help them deal with mental health issues, and providing team members with opportunities to tend to their mental and physical wellbeing through various group and/or individual activities. (3) The HR team will be conducting open office hours and offering individual one-on-one check-ins to create another forum for feedback, support, and connection during this difficult time. (4) Our executive team is meeting daily to discuss how COVID is changing work as we know it, and our sales leadership team specifically is regularly reviewing data to better understand how the pandemic is affecting variables such as demand, workload, and performance. While this remains a “learn as you go” environment for most businesses today, we are keeping a keen eye on these factors to ensure that we respond in a way that is fair for our team members and that takes into account factors that may be outside of our control. While you may not be feeling this at the moment, I want to remind you that your opinion matters, and you (and your fellow Wrikers) remain our most important and irreplaceable asset. We appreciate how hard you’re working and hope you’ll consider treating yourself to some PTO whenever you need it. If you would like to discuss your concerns further, or are interested in learning more about the EAP program, please connect with a member of the HR team, or submit a request to our anonymous employee helpline.

Explore other reviews about Wrike

5.0
Dec 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive Management: Leadership is approachable, transparent, and genuinely invested in employee growth and success. Regular feedback and open communication foster a positive work environment. Collaborative Team: The team culture is highly collaborative, with colleagues who are both talented and willing to help. There’s a strong sense of camaraderie and shared purpose. Positive Workplace Culture: Wrike promotes a culture of inclusivity, innovation, and continuous improvement. Employee well-being and engagement are clearly prioritized. Industry-Leading Product: The product itself is robust, flexible, and consistently evolving to meet customer needs. It’s rewarding to represent a solution that delivers real value to clients.

Cons

Structured Oversight: At times, there is a high level of oversight and process adherence, which can limit autonomy in decision-making. While this ensures consistency, it may occasionally slow down innovation or responsiveness. Limited Training on Procurement Processes: There is a noticeable gap in training related to the procurement process, which can create challenges during customer renewals. Enhanced resources and clearer guidance in this area would help streamline operations and improve the overall customer experience.

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Wrike Response
3mo
Thank you for taking the time to share such thoughtful feedback and for recommending Wrike. We’re very happy to hear your positive experience with supportive leadership, collaborative teams, our culture, and the product itself. We also appreciate your input on the level of oversight and the need for more training around procurement. Insights like these are valuable as we look at how to balance structure with autonomy and where to deepen enablement for our customer-facing teams. We’re glad you’re here and contributing to our customer success organization. If you have further feedback, please feel free to contact your manager or HR. Thank you, Mackenzie, HRBP
1.0
Mar 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strengthen transparency and consistency in communication, particularly around job security and performance expectations

Cons

I was at the company for a year and only met my department executive once. There’s basically zero communication between departments, and that disconnect slows everything down, especially between marketing and sales, and it’s why the company will never be on the same level as other project management platforms. The lack of accountability and communication at the top just turns into laziness across the whole company. They’re way too focused on AI, and I honestly don’t think they’ll be able to use it effectively before they’re forced to sell to private equity. There is one executive in the GTM department who is extremely controlling and unprofessional everyone says it, and multiple people have had to leave the department or switch even leave the company because of him. People get dragged into projects that have nothing to do with their job, and executives have admitted they’re replacing U.S. employees with cheaper international hires. If they keep doing this, cutting employees and relying on AI, the company is only going to keep declining.

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