Tons of work added on with extremely low pay and treated like child. - Anonymous employee Wynn Resorts Employee Review

1.0
Jan 26, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

To be honest I truly tried to think of something positive about working here. I cannot think of one thing. I guess the hotel is pretty .....

Cons

Numerous pay reductions during a 7 year span. Department "restructures" aka eliminating departments and giving you the work load. Increased work load with 0 pay increase Commissions reduced Extremely strict monitoring used to determine if you're eligible for commissions. Permission must be asked to use the restroom Lunches often get held back 1 or 2 hours based on business demands. Treated like children Have to wait for lunch pass when you're allowed to go eat Micro- managed Horribly over priced benefits we paid $327 a month for family of 3 No 401K match I worked here over 7 years and when I finally took the leap and decided to go somewhere that treated me with dignity. I was doing the work of once was 4 departments for about 10K less than when I started. I would not recommend this company to my worst enemy. It's truly awful management is horrible I feel so very sorry for my old comrades stuck in the hell center .

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5.0
Jun 28, 2026
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Pros

Luxury clientele, employee dining room, beautiful hotel

Cons

Too corporate, managers don’t fight for you, lack of security,

1.0
Mar 17, 2026
Recommend
CEO approval
Business Outlook

Pros

You technically get a free lunch and a one-hour break in an 8 hour shift but good luck ever using it.

Cons

There’s no time. I even feel guilty stopping to drink water or use the bathroom. It’s always going to be your fault if you don’t finish 12 credits with precision and perfection. You risk developing recurring UTIs like me. They know most GRAs can’t take breaks and it’s not even a secret….. but make one mistake, like claiming a credit incorrectly, not finishing a room because the guest came back, or marking the wrong room completed, and all hell breaks loose. They’ll remind you that the company pays you for credits, ignoring the fact that if you had a dollar for each day you don’t take breaks or lunch, you’d have a fortune. It’s a very abusive environment. It’s hard to find a GRA who can meet their standards, and if they find the right fit, that GRA can’t make mistakes. Every mistake is recorded and stays in your file, so they can cover themselves later if they want to fire you.

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