Life changing place to work - Sales Representative X Employee Review

5.0
Apr 5, 2018
Recommend
CEO approval
Business Outlook

Pros

The company CULTURE breeds innovation and self expression. I have always been encouraged to use the platform as myself and not hold back. That says a lot about a company and leadership. Communicate Fearlessly to Build Trust is a core value we live by. They are always offering TRAINING in various areas from job skills to life skills, giving us the opportunity to grow beyond the core responsibilities of our role. I've been promoted a number of times over my 5 years and every time I felt fully prepared to accomplish my new goals and start finding new ones. WORK/LIFE BALANCE is a true focus here. My teammates and I don't do well at our jobs because we put in the most hours. We do well because when we are at work love what we do, but we know we can leave at the end of the day and focus on the other parts of our lives that refresh us.

Cons

You're in the spotlight as the employee of a company that is seen, heard and talked about everywhere. That means you will get a lot of question, and even more so, have to hear a lot of outside opinions on how the company should do things... including from the driver of every rideshare you get in if you let slip where you work. This can be a con from time to time, but often it is a pro once you talk things out with the latest opinion provider.

Explore other reviews about X

5.0
Jun 11, 2025
Recommend
CEO approval
Business Outlook

Pros

great community for web engineers. lots of mentorship available sessions to knowledge share really helped with growth

Cons

lots of projects do not make it to production lots of hoops before projects have a chance to be developed or make it hopefully to production

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Free lunches. Most of the colleagues were nice.

Cons

Vague feedback & lack of structured support: Bi-weekly 1-on-1s tend to be repetitive and lack actionable substance. When mistakes occur, the standard protocol is a vague directive to "review the guidelines" rather than a collaborative review of the actual error. There is a missed opportunity to pair struggling agents with peers for hands-on learning and mentorship. Subjective conflict resolution: Team issues and workflow disruptions are sometimes met with personal assumptions from management (framing issues as a "lack of trust" among peers) rather than objective investigation. Ignoring reported operational issues simply because a manager "wasn't present" to witness them stalls team progress. Sharing constructive details with both parties would allow the team to learn and move forward professionally. Ambush-style offboarding & lack of progressive discipline: The termination process lacks fair, progressive discipline. Rather than addressing performance concerns or alleged errors through transparent, ongoing feedback or structured improvement plans, management tends to weaponize past learning curves (which were previously resolved and followed by praised performance) during the final exit meeting. Dismissing employees abruptly without prior, documented warnings is incredibly damaging to team morale, especially for those managing high-stress workloads in child safety and platform integrity.

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