Quantity over Quality - Anonymous employee XPO Employee Review

2.0
May 25, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I can eat today, pay my taxes, and I have insurance. Your boss or management team will change every 12-24 months. CEO Bradly Jacobs is engaged but too many filters between him and the actual employees who care.

Cons

Loyalty to the employer is gone since the mergers. Senior Management is not interested in learning the business and clients, but completely engaged in how to show a better profit margin. Passing the "smell test" is a long gone attribute to leadership- outside executives are killing the customer base for the hunt of fame and money. Raises are rare- rather you "COULD" be awarded a single paycheck/payout (not a bonus) .No Profit sharing outside of executives (same people with questionable business practices). Executable goals, and value to contracts do not drive raises and promotions. Being vocal and threatening to leave the company will ensure a raise- even for sub-par performers.

Explore other reviews about XPO

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I have enjoyed my time with XPO and appreciate the opportunities the company has provided for both personal and professional growth. The team environment is supportive, and I've had the chance to build strong relationships with coworkers and customers over the years. One of the things I value most is that hard work and dedication are recognized. Every day brings new challenges, which keeps the job interesting and allows me to continue learning. Leadership encourages employees to find solutions and work together to provide excellent customer service. Like any large company, there are busy periods and opportunities for improvement, but overall, XPO offers a solid career path, competitive benefits, and the chance to make a real impact. If you're someone who enjoys a fast-paced environment and is willing to put in the effort, XPO can be a rewarding place to build a career.

Cons

The transportation industry is constantly changing, so employees need to be adaptable and able to handle shifting priorities. Workloads can be demanding at times, but the teamwork and customer relationships make it rewarding

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