Shop leader - Shop Manager XPO Employee Review

1.0
Sep 21, 2016
Recommend
CEO approval
Business Outlook

Pros

Access to latest technical repair info. Ability to perform needed repairs to keep equip. safe and reliable and in compliance. Tools and equip. Is quality and kept in good condition. Long time Co workers are great, new employees not near as dedicated.

Cons

Company could careless about front line Mgrs. their only concern is about hourly employees. They fear Unions and give them anything to keep them happy so as to not vote in unions. Long time dedicated employs are treated like second class citizens. They certainly do not practice what they preach when it comes to management staff. Mgrs.. fear reprimanding hourly employees for poor performance because of negative HR reviews will have you on hot seat. Managers Salaries are well below market value for responsibility, hours and stress you are subject to. Do not expect to be praised for hard work and dedication. You will find that hourly employees will likely make more than you when you count hours worked. Obvious change in attitude to front line mgrs. after XPO takeover and it is negative. XPO has not invested in upgrading equip. and has many fearing that current Owner may be sucking the assets out of company and not reinvesting and will leave a shell of a company just to make his numbers look good for investors. Lack of experience in asset heavy companies and the responsibility to maintain those assets. Losing experience base at an alarming rate for above reasons and replacing with lower paid inexperienced who will work for lower pay just to get foot in the door.

Explore other reviews about XPO

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work and everyone is like family.

Cons

Stressful sometimes and can be chaotic.

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I have enjoyed my time with XPO and appreciate the opportunities the company has provided for both personal and professional growth. The team environment is supportive, and I've had the chance to build strong relationships with coworkers and customers over the years. One of the things I value most is that hard work and dedication are recognized. Every day brings new challenges, which keeps the job interesting and allows me to continue learning. Leadership encourages employees to find solutions and work together to provide excellent customer service. Like any large company, there are busy periods and opportunities for improvement, but overall, XPO offers a solid career path, competitive benefits, and the chance to make a real impact. If you're someone who enjoys a fast-paced environment and is willing to put in the effort, XPO can be a rewarding place to build a career.

Cons

The transportation industry is constantly changing, so employees need to be adaptable and able to handle shifting priorities. Workloads can be demanding at times, but the teamwork and customer relationships make it rewarding

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