Dynamic company - Senior Operations Manager XPO Employee Review

5.0
Jul 25, 2019
Recommend
CEO approval
Business Outlook

Pros

Since joining the company in 2017, I have been most impressed with a number of aspects of XPO. The culture of the company places a strong emphasis on engagement and a strong team ethic. It also encourages you to develop a passion for customer service. We continually strive to give the customer an outstanding service, and this passion is demonstrated by the team. Going the extra mile ensures that we are never complacent about our customer choosing to give us their business. This is extremely important in an ultra competitive market in which retailers are facing unprecedented pressure on their margins, and consequently are looking to maximise value. Another aspect of working for XPO that impresses me is their willingness to let colleagues learn from their mistakes, which are treated as a learning opportunity, rather than behaviour to be punished.

Cons

Retail is a very fast paced environment, and can be pressurised, which may not be to everyone's taste.

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XPO Response
6y
Thanks for your review - it's brilliant to have a workforce who are proud to work here; your hard work and commitment is what makes us succeed. #WeAreXPO

Explore other reviews about XPO

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay great management great team.

Cons

I have no cons at all

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I have enjoyed my time with XPO and appreciate the opportunities the company has provided for both personal and professional growth. The team environment is supportive, and I've had the chance to build strong relationships with coworkers and customers over the years. One of the things I value most is that hard work and dedication are recognized. Every day brings new challenges, which keeps the job interesting and allows me to continue learning. Leadership encourages employees to find solutions and work together to provide excellent customer service. Like any large company, there are busy periods and opportunities for improvement, but overall, XPO offers a solid career path, competitive benefits, and the chance to make a real impact. If you're someone who enjoys a fast-paced environment and is willing to put in the effort, XPO can be a rewarding place to build a career.

Cons

The transportation industry is constantly changing, so employees need to be adaptable and able to handle shifting priorities. Workloads can be demanding at times, but the teamwork and customer relationships make it rewarding

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