Too Americanised, too robotic and procedural, surrounded by bureaucracy and red tape, no consideration for the 'human' aspect and management dictating rules for jobs they've never done themselves (no appreciation for day-to-day running).
Anything that requires time and effort to sort gets swept under the carpet and forgotten about.
Pay is only marginally above minimum wage and the gap is getting smaller.
The company machine is way too big to change or challenge, classic David v's Goliath situation