Pros
Support staff gets to work a set schedule and there is room for lots of overtime leading up to the holidays
Cons
This office operates completely different than all other offices and I only have experience with this office. This location resents being bought by XPO Logistics, refuses to change and is resistant to ANY change. Due to their need to hold onto their procedures and structures you are constantly dealing with work around processes in software, account management, accounting and customer service. Some of the employees even answer the phone with the former company name and they are resentful of the change. The office is a huge pen with multiple tables service different clients. There is no privacy or consideration that you are working and a constant paper ball fight occurs so my reflexes improved as I dodged objects flying through the air. The opportunities for advancement are from support, carrier sales to customer sales and that's all. No other p I will say that it's my understanding that other XPO Employees in other locations are quite happy with XPO and I have immense respect for Brad Jacobs but that Gainesville office needs to be addressed.