Operations Manager - Anonymous employee XPO Employee Review

1.0
Aug 13, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good experience. Helpful coworkers in other markets.

Cons

My position was in the Last Mile division. Minimal training. No performance reviews or evaluations. Was hired with bonus opportunities which, in reality, could never be met how facilities are operated/budgeted. If considering employment with XPO Last Mile, do not factor bonuses into your salary, period. I've heard from multiple sources that XPO burns through Ops Managers; it is a revolving door in most markets. Avg hours/week is 55-60 and the phone will ring at all hours. That is not a complaint of mine, but a reality of the position. If you do not have past experience in Last Mile delivery, this position will be a very big eye opener. Be prepared to take on the workload of 2-3 people; quality of life is not a virtue at XPO.

Explore other reviews about XPO

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good learning environment where they teach you

Cons

Can be tiring and exposed to weather conditions.

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I have enjoyed my time with XPO and appreciate the opportunities the company has provided for both personal and professional growth. The team environment is supportive, and I've had the chance to build strong relationships with coworkers and customers over the years. One of the things I value most is that hard work and dedication are recognized. Every day brings new challenges, which keeps the job interesting and allows me to continue learning. Leadership encourages employees to find solutions and work together to provide excellent customer service. Like any large company, there are busy periods and opportunities for improvement, but overall, XPO offers a solid career path, competitive benefits, and the chance to make a real impact. If you're someone who enjoys a fast-paced environment and is willing to put in the effort, XPO can be a rewarding place to build a career.

Cons

The transportation industry is constantly changing, so employees need to be adaptable and able to handle shifting priorities. Workloads can be demanding at times, but the teamwork and customer relationships make it rewarding

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