Top-heavy with management, but chill overall - Anonymous employee XPO Employee Review

3.0
Oct 13, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you do your job well, you'll be ignored, and that's great. You can just do your job and collect your paycheck. Health benefits are good, especially the dental. Pay is... eh. Could be worse, could be better. Not livable by yourself, especially if you're an office worker. They seem to genuinely pursue inclusivity.

Cons

Extremely top-heavy with management. I have FIVE direct-reports, for a CSR position. Make it make sense. Comically devoted to systems that have proven to be ineffecient and cause more issues than they solve (looking at you, child pros) Top-down management style. New process that could use some improvement and you feel like you can give some insight? Tough shi*, feedback from the people who actually do the job is ignored and brushed aside.

Explore other reviews about XPO

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good learning environment where they teach you

Cons

Can be tiring and exposed to weather conditions.

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I have enjoyed my time with XPO and appreciate the opportunities the company has provided for both personal and professional growth. The team environment is supportive, and I've had the chance to build strong relationships with coworkers and customers over the years. One of the things I value most is that hard work and dedication are recognized. Every day brings new challenges, which keeps the job interesting and allows me to continue learning. Leadership encourages employees to find solutions and work together to provide excellent customer service. Like any large company, there are busy periods and opportunities for improvement, but overall, XPO offers a solid career path, competitive benefits, and the chance to make a real impact. If you're someone who enjoys a fast-paced environment and is willing to put in the effort, XPO can be a rewarding place to build a career.

Cons

The transportation industry is constantly changing, so employees need to be adaptable and able to handle shifting priorities. Workloads can be demanding at times, but the teamwork and customer relationships make it rewarding

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