Toxic Collections Team Leaders - Senior Collections Specialist XPO Employee Review

2.0
Nov 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Great company with great visions. The best in the LTL segment.

Cons

Collections team in Pune is being handled by politicking leaders. They do not have enough knowledge and skill to lead the process. Hence they are uncomfortable with talented collectors. First they will ignore and sideline them. once the employee is upset, they will provoke them to become angry to argue, and then they use it to terminate that collector either on gender specific reason or behavioral issues. The Senior Manager, Lead and Supervisor has obtained unconditional support from the previous Director to do this politics.

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XPO Response
1y
We’re committed to creating a work environment that’s safe, supportive, inclusive and respectful; one that always recognizes the hard work and contributions of everyone. We appreciate you sharing your feedback and thanks for letting us know how we can be better.

Explore other reviews about XPO

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good learning environment where they teach you

Cons

Can be tiring and exposed to weather conditions.

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I have enjoyed my time with XPO and appreciate the opportunities the company has provided for both personal and professional growth. The team environment is supportive, and I've had the chance to build strong relationships with coworkers and customers over the years. One of the things I value most is that hard work and dedication are recognized. Every day brings new challenges, which keeps the job interesting and allows me to continue learning. Leadership encourages employees to find solutions and work together to provide excellent customer service. Like any large company, there are busy periods and opportunities for improvement, but overall, XPO offers a solid career path, competitive benefits, and the chance to make a real impact. If you're someone who enjoys a fast-paced environment and is willing to put in the effort, XPO can be a rewarding place to build a career.

Cons

The transportation industry is constantly changing, so employees need to be adaptable and able to handle shifting priorities. Workloads can be demanding at times, but the teamwork and customer relationships make it rewarding

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