Leadership Shuffle - Customer Service Supervisor XPO Employee Review

3.0
Mar 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Opportunities for working on projects.

Cons

Leadership played favorites. HR rep denied advancement based on race. People without experience were put in positions that led to project demise.

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XPO Response
1y
At XPO, we’re committed to creating a work environment that’s supportive, inclusive and respectful. We take comments regarding mistreatment very seriously. We encourage you to report your concerns through the Compliance Office at Ethics@xpo.com, or you can report your concerns through our ethics hotline at 800-638-1486.

Explore other reviews about XPO

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I have enjoyed my time with XPO and appreciate the opportunities the company has provided for both personal and professional growth. The team environment is supportive, and I've had the chance to build strong relationships with coworkers and customers over the years. One of the things I value most is that hard work and dedication are recognized. Every day brings new challenges, which keeps the job interesting and allows me to continue learning. Leadership encourages employees to find solutions and work together to provide excellent customer service. Like any large company, there are busy periods and opportunities for improvement, but overall, XPO offers a solid career path, competitive benefits, and the chance to make a real impact. If you're someone who enjoys a fast-paced environment and is willing to put in the effort, XPO can be a rewarding place to build a career.

Cons

The transportation industry is constantly changing, so employees need to be adaptable and able to handle shifting priorities. Workloads can be demanding at times, but the teamwork and customer relationships make it rewarding

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