Change is desperately needed in sales leadership - Account Executive Xactly Corp. Employee Review

1.0
Jul 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Xactly does have the best product in the marketplace Most of the executive staff including the CEO are strong.

Cons

After being here awhile all I can say is that the previous negative reviews are spot on. Our largest office has the least amount of quota reachers which is scary. Reps just aren't happy and it's really executive sales management to blame. Territories are horribly designed and totally unfair and nothing is done about it. Literally 2-4 people in each segment actually doing well because they get fed everything while the rest are written off as bad hires. And speaking of bad hires, they have fired one executive after another only to put even less qualified talent to run the whole sales organization. And there's maybe one middle manager who is an asset to their team. Xactly is also very cheap and comp is well below market for all but a handful who have relationships with people who matter. And no surprise its those who are given the best accounts Also very disturbingly, the hiring decisions are becoming very shallow as every hire "looks" the same. There is a preference for a homogenous sales team. What diversity? It's unacceptable for only a small handful of AE's hitting their number and worse if you promote the executives who are responsible for the downward trend. What your are doing is clearly not working!

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Xactly Corp. Response
8y
Thank you for the feedback. I can see how you're frustrated and please know I invite all employees to discuss or vent their frustrations with an open-door policy (I don't have an office door). Should a direct conversation be less desirable our HR partners are world-class and can address concerns. I would encourage you to act on these concerns vs 'suffer in silence' and miss your objectives. Further, we are proud of the meritocracy at Xactly and will continue to reward high performances. While it may appear select individuals earn or "get" more, we set quotas accordingly and leverage technology to allocate valuable assets and resources. Your feedback is valuable and will think of new ways to be more transparent while doing what's best for the business. - All the best, Sean.

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