Not a good company to work for - Guest Service Agent Xanterra Employee Review

1.0
May 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Working in the Parks are beautiful

Cons

They work you full time with little pay and take over half your check for room/board. You sign a policy showing the maximum of each paycheck they are allowed take for room/board, however they take out more than that and each month they ended up taking out more and more. I worked in Yellowstone at one of the campgrounds where I also lived and there were times where the campground would run out of firewood on nights when it was cold and rainy. I would give away firewood to guests when our campground was sold out, since I had plenty and Xanterra gave me a warning with NPS involved saying I was not allowed to GIVE AWAY firewood because it interfered with their sales. (Even though they had no firewood left to sell). I was also told that if I did it again that they would let me go. I quit and finished out the season at a different National Park because I was so hurt and disappointed with Xanterra inside Yellowstone.

Explore other reviews about Xanterra

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment if you like National Parks

Cons

Lack of organization on an operational level

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Xanterra Response
1mo
Thank you for taking the time to share your feedback with us! We appreciate your input and hard work. If you have any additional information you would like to share with our team, please email corphr@xanterra.com.
1.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

None if you're in leadership

Cons

Very poor work life balance, if you're a manager you will be all alone. Very messy full of kids leaving home for the first time. And pay is so low you'll make more money doing uber

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