Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Xero

      Engaged Employer

      Xero reviews

      Free snacks can't outweigh toxic management and instability - Customer Experience Specialist Xero Employee Review

      1.0
      Jun 23, 2026
      Customer experience specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free drinks Free food Sometimes a reward cupboard visit

      Cons

      CEO is destroying the company. Now doing tier systems and pushing out staff. Micromanaged Putting people who have been there for years on PIP to push them out Toxic management who spread gossip Lies and negativity throughout the company No progression No flexibility

      Explore other reviews about Xero

      5.0
      Apr 24, 2026
      Partner consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture and solid benefits

      Cons

      Could be a bit chaotic at times

      1
      5.0
      Mar 28, 2016
      Software developer intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome work culture. You get to meet everyone from every team in the company. Every one are so helpful. Even the people from different teams will help you to achieve your tasks. Even the managers are so helpful. Perks: Wednesday Lunch, Friday Happy hours.

      Cons

      I haven't faced anything negative in the company.

      172
      See reviews by: Helpful|Rating|Date|All
      Related searches: Xero jobs | Xero salaries | Xero benefits | Xero interviews
      Xero reviewsXero Customer Experience Specialist reviewsXero review