Growing pains - Anonymous employee Xero Employee Review

2.0
Jun 28, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The tactical teams at Xero are made up of some of the nicest folks around. You'll use Google Hangouts to bond regionally and internationally - helping form critical relationships.

Cons

Company is undergoing an extensive shake-up in the US. Some departments are sheltered, whereas others, like Marketing, have yet to find stability.

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Xero Response
10y
Thank you for acknowledging some of the great things about Xero - our people and the strength of relationships formed both regionally and internationally. We understand that change is unsettling. Tools like Officevibe that we have just launched will help us to better understand the pulse of all areas in real time and focus attention on pain points as they arise.

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5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

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1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

6
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