Best job of my career so far - Anonymous employee Xero Employee Review

5.0
Aug 23, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Working with and learning from very smart people - Working at a scale that few other companies in NZ can provide: shipping code to hundreds of thousands of users - Positive, fun culture. The company's values are lived out. - Lots of opportunities within the business as the company grows - Modern tech stack - I've seen numerous people within the company upskill to different roles, and others move to other cities/countries while staying with the company - Xero sees diversity as being important and has a better mix of genders and ethnicities across roles than previous companies I've worked at - The future looks bright for Xero; there's a lot of potential yet to be realised - Accessible senior management - if you ever need or want to, you can email Rod (CEO) and he'll get back to you pretty quick.

Cons

- Your experience of Xero can vary considerably depending on which team you're in, what project or product you're working on, and which office you work in. Some teams are very feature/deadline driven; others are more empowered to focus on quality and do the job right. Some teams have too many meetings and agile rituals. - Legacy code can be a drain, and there is a lot of it hanging around. Progress is being made, but could be faster. - Lots of layers between devs and other parts of the business that would provide valuable insight (sales, marketing, customers). This can make devs feel far away from the problems we're solving. - The profile of the company in the developer world could be a lot better - participation in the open source community, etc.

Explore other reviews about Xero

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

1
1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

6
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