Good place for kids that need training wheels - Anonymous employee Xero Employee Review

2.0
Nov 23, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Product is simple to understand People are friendly

Cons

You get bored after three months because your role is totally not challenging. A lot of people seem to be coasting looking for opportunities on the outside If you're ambitious, smart and learn quickly you'll burn through this place in a few months

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Xero Response
9y
Hi there Thank you for taking the time to place some feedback. We do aim to conduct exit interviews with all our departing employees so I am sorry to hear that we may have missed a couple. We have recently moved our exit interview process to manage these through workday so there is a chance they got stuck in the system (they are not compulsory, but we like to meet with everyone before they leave to get their thoughts and feedback). I have spoken with the team here and we are going to be extra vigilant with this moving forward. We want all our employees to enjoy their roles and feel suitably challenged.I would be happy to chat further with you on the points you have raised if you are open to that. Please drop me a line at linda.bateson@xero.com if you would like to set this up. Thanks

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Cons

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Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

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