An employer with so much potential, but they just aren't quite realising their potential.... - Anonymous employee Xero Employee Review

Too much emphasis is put on the office environment, this does not drive a positive culture and is used as a mask to hide many of the underlying problems at Xero. The product as I said is amazing, however you cannot rely on this because the competition is following close behind, in terms of product has overtaken in a lot of cases but your brand loyalty is keeping you where you are - however this will not last forever and if you do not do something radical you will be another Sage 50 in the UK. Some of the leaders leave a lot to be desired, there is a distinct lack of professionalism and confidentiality among the team. They also take "feedback" very personally to the point you are shot down for offering constructive advice. Career development is pretty much non-existent unless you are female due to the mission of some of the staff to increase the female presence on the leadership team or unless you are one of the MDs favorites.