Some good but increasingly bad - Anonymous employee Xero Employee Review

2.0
Aug 6, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good product team Excellent coffee machine Table tennis and Friday drinks!!

Cons

Clicky management team Be careful with HR - not to be trusted Many long timers suckup to get internal jobs Promotions based on popularity over talent Becoming real corporate

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Xero Response
8y
Hey there, thanks for providing your feedback and we totally agree with your comments about the importance of increasing diversity and recruiting different types of people to Xero which is a continued focus of ours. We work hard to ensure that we have a fair process when it comes to all of our recruitment and promotion decisions and that we appoint the best person for any role at Xero. D&I is front of mind for us; we strongly believe that it reflects and helps us better serve our customers as well as ensuring our people are engaged and thriving.

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Apr 24, 2026
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CEO approval
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Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

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Jun 30, 2026
Recommend
CEO approval
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Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

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