There are better places to work - Developer Xero Employee Review

1.0
Oct 30, 2017
Recommend
CEO approval
Business Outlook

Pros

Nice offices, people are generally good and some talented people.

Cons

management don't know what they are doing. Product teams in australia are a shambles. People in head office in new zealand seem to have it together except that c-level is a not around at all. Regions are a bit of a joke. no real structure and you have to be in the ceo's favourite group to be seriously considered for any career progression.

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Xero Response
8y
Hey there, thanks for your feedback and totally agree with you about the offices and the awesome people we at Xero. I am sorry though to hear about some of the challenges you are experiencing at the moment. It’s really important to us that our people understand our structure and strategy, as well as feel supported and able to thrive in their role within Xero. I encourage you to chat further about this with your Manager or anyone of us in the PX team. Alternatively you can put your thoughts, feedback and ideas forward through Officevibe, so we can work to address these concerns.

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5.0
Apr 24, 2026
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CEO approval
Business Outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

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1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

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