Be a ‘yes man’ and have a face that fits. - Anonymous employee Xero Employee Review

1.0
Dec 1, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Best product on the market. Well equipped office. “Hip”

Cons

The phrase “xero is rapidly expanding and isn’t a work place for everyone” gets thrown around a lot - like this is an excuse for how they treat their staff. They do not believe in their own core values.... specifically the ‘be human’ core value. You’ll notice that a lot of the good reviews are by people who no longer work at Xero... surly that says something? Promotion isn’t always rewarded to the best person for the job. They don’t trust their staff. This years sales targets are unrealistic.

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Xero Response
8y
Thank you for sharing your experience as we appreciate your candid feedback. We are certainly not perfect, and your feedback helps us continue to improve. We are focusing heavily on learning and growth for everyone in 2018, including Managers. We believe this emphasis will help us engage, retain, and grow great teams. -Julie

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Pros

Great culture and solid benefits

Cons

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1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

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