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      Xero

      Engaged Employer

      Xero reviews

      The Most Rewarding Job I'll Ever Have - Shareholder/Believer Xero Employee Review

      5.0
      Feb 23, 2018
      Shareholder/believer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company sets a very clear purpose - to help small businesses succeed. The core product has evolved over the past decade from an online accounting product to becoming a true platform with a suite of great tools, so many data connections and easy to find advisers that provide meaningful advice to small business customers. The people at Xero do have a strong sense of purpose, and it's very fulfilling to be able to collaborate with other teams and individuals with diversity of thought at the company. There is plenty of opportunity to progress in your career, and there is also opportunity to try new directions as well. The founder is also pretty inspiring - he's 10 steps ahead of the game, and is clearly very passionate about the business.

      Cons

      Like a lot of hyper-growth tech companies, the speed at which things move in the company can be daunting, but once you find your rhythm for how to stay connected to the action - it becomes pretty addictive to witness and be part of the innovation that the company is driving. The company is getting bigger, and that can lead to frustration in certain circumstances when you feel like you can see the solution but nobody else is onboard yet. Personally, I've just had to work on my ability to influence and inform others... and it's worked out well for me so far.

      avatar
      Xero Response
      8y
      Thank you for sharing your experience with Xero! I agree; our work in helping small business owners thrive is extremely rewarding, and I think it reflects in the amazing work our employees do everyday. Of course, the fast-paced environment can be hard to keep up with, but it sounds like you have found a way to adapt, and even use that to help fellow Xeros! We appreciate your feedback and advice. Thank you for being a part of the Xero journey as we continue to grow in Canada! -Julie (Director of People Operations)

      Explore other reviews about Xero

      5.0
      Apr 24, 2026
      Partner consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture and solid benefits

      Cons

      Could be a bit chaotic at times

      1
      1.0
      Jun 30, 2026
      Marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Xero has a great product and a lot of very passionate employees who work very hard for their customers.

      Cons

      The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

      8
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