A simply breathtaking company to work for - Manager Xero Employee Review

5.0
Feb 22, 2019
Recommend
CEO approval
Business Outlook

Pros

The culture in this place is second to none from my experience. Every individual is made to feel important and we, in turn, feel personally responsible for the company's success. Generally speaking, those that work here are incredibly proud to do so and are real ambassadors for the company. Let's be honest, on the face of it accounting software is not sexy but somehow Xero have managed to make it so and there is a working culture to complement the fantastic product we have. There is also a recognition that there are always improvements to be made and there is a real hunger for positive change throughout the organisation which translates to being able to not only come up with ideas but to start executing them almost immediately. The work is challenging (in a good way) but the working environment is so great that you're more than happy to go the extra mile. If that isn't enough, you get free barista-style coffee, soft drinks, fruit and a healthy breakfast spread daily. If you're based in Milton Keynes there's a pool table, table tennis, table football, PS4, dart board, arcade games, etc. if you ever need to clear your head for a few moments or recharge the batteries.

Cons

With so many creative minds in one place we do tend to come up with a million and one ideas for changes we'd like to make but often try to do them all at once so sometimes we just need to take a deep breath and prioritise. Having said that, it definitely keeps you on your toes and for me personally, that makes it an exciting place to be.

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Xero Response
7y
Well said! Thanks for the great Glassdoor feedback and thank you for your contribution to making Xero UK a great place to work.

Explore other reviews about Xero

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

1
1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

7
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