Gone are the good days - Project Manager Xero Employee Review

3.0
May 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Great facilities and very casual workplace. You don't have to think about what to wear everyday. Employees get new company tshirts every year. Employees share scheme for permanent employees, but only fully allocated after three years working there. The product used to be number one in the market and used to sell itself.

Cons

Leadership team (especially in AU) has become quite toxic in recent last couple of years. There are way too many gossips around the company now (because you can't really talk openly anymore) with new managers trying to bring their mates in etc... People don't get promoted for being good at what they do. All promotions happen either in Sydney or Melbourne, a lot of the times you wouldn't even know what roles are up for grab. Management turns blind eye when they are challenged and HR protects the senior managers, not employees in their teams even when they've been around for a long time. Most good people have either left or been managed out in recent years unfortunately. Just ask those who are no longer there. Very poor benefits for a company size like Xero.

Explore other reviews about Xero

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

1
1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

6
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