Awesome product team and org in Toronto - Anonymous employee Xero Employee Review

5.0
Jul 24, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I work on the product/eng side (vs. the sales side) so can mostly speak to my experience there. - Killer products (Xero and Hubdoc) with super interesting customer problem. Accounting tech is a tool that customers totally rely on and is changing rapidly so problems are complex and interesting. Toronto office teams in particular are focused on reimagining future of accounting which makes for stimulating challenges. - Awesome work culture: team is invested in their work and customer problems they are solving, but also treat each other kindly and respect work-life balance - Real focus on self development and growth: regular personal development/learning days, 360 reviews, supportive management, lunch and learns - Toronto product team originally consisted of Hubdoc employees (it was acquired - now Toronto has become larger eng hub beyond Hubdoc), but office still maintains startup feel and culture. - Good salary and benefits

Cons

- Global company means sometimes you may have to connect with teams in other time zones (including New Zealand and Australia). Doesn't happen often but when it does can mean evening meetings.

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Xero Response
5y
Thank you so much for sharing this feedback with us! We're so excited about the growth in Toronto and will work hard to maintain the culture of our team. I've passed along your feedback to our People Experience team as well so we can keep that top of mind. ^CP

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Apr 24, 2026
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Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

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1.0
Jun 30, 2026
Recommend
CEO approval
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Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

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