Culture of exclusion and bullying - Business Analyst Xero Employee Review

1.0
Sep 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Salary is good which is why many don't leave. Free bread and drinks. LTI Scheme - You get to own a few shares.

Cons

Culture of exclusion and bullying is all I can say. People from certain backgrounds also get discriminated and will face many hurdles. Xero has bad leadership and it feels more like being at college or school than working at a tech company because its about how cool and popular you are, many young employees which explains the situation here. A business thats trying to be like Google but is not on that level and will not be.

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Xero Response
5y
Thank you for sharing your thoughts - we take these very seriously. We’re disappointed to hear of your experience and we believe this isn’t reflective of the culture we work hard to cultivate at Xero. We pride ourselves on a human and inclusive culture and encourage you to reach out and speak to Liz Crump in People Experience who is keen to address your concerns directly so we can understand the situation and find a resolution for you. Thank you again for providing your feedback. ^CP

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5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

1
1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

6
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