Canberra Payroll is dysfunctional - Software Developer Xero Employee Review

2.0
Nov 8, 2020
Recommend
CEO approval
Business Outlook

Pros

Good perks trickle down from Wellington. Looks good on your CV. Cool office. Strong company performance.

Cons

Canberra management is unable to effectively manage projects. Terrible legacy code base with awful amounts of unnecessary complexity leading to a frustrating work environment. Lack of planning leads to a culture of frequent crunch and insane stress. Canberra is a satellite office where you are treated as a second class citizen in the organisation. Very few career opportunities within the Canberra office.

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Xero Response
5y
Thank you for sharing your experience with us. As a global company, we work hard to ensure that every Xero feels valued and included no matter what office they are in. We value your feedback and wish you best in your career.

Explore other reviews about Xero

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

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1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

8
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