Not all it's cracked up to be! - Anonymous employee Xero Employee Review

2.0
Jun 14, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Modern, well equipped offices - People are somewhat impressed when you mention you work here - Shares - Friendly co-workers

Cons

- Toxic culture - Opportunities to move within company are scarce unless you're in the right cliques - Poor, ever-changing leadership - Doesn't live up to the values it swears by

Explore other reviews about Xero

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

1
1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

8
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