Great potential, US portion of business not true to their values. - Sales Representative Xero Employee Review

3.0
Jun 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Great people, good benefits, progressive workplace

Cons

Upper management is unaware of lack of human values from mid-management and below. Individuals are used up, put in bad situations, have to endure verbal abuse for the sake of potential advancement. These individuals are protected from consequences overall. A culture of retaliation exists as well if people say anything that is not towing the company line.

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Xero Response
4y
Thank you for sharing your review. We work hard to champion our values on every team and we’re sorry to hear this isn’t your experience and you don’t feel like you can properly share your feedback. If you don’t feel comfortable talking with your People Manager, we encourage you to connect with Jana Galbraith, Director of People Experience - Americas, so we can address your concerns in a way that you feel heard. Thank you again for sharing this valuable feedback with us.

Explore other reviews about Xero

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

1
5.0
Mar 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Awesome work culture. You get to meet everyone from every team in the company. Every one are so helpful. Even the people from different teams will help you to achieve your tasks. Even the managers are so helpful. Perks: Wednesday Lunch, Friday Happy hours.

Cons

I haven't faced anything negative in the company.

172
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