NZ is great but Australia not so much - Senior Developer Xero Employee Review

3.0
Sep 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Great dynamic atmosphere and flat organisational structure. Terrific access to senior management who share all aspects of company strategy with staff. Office fit-outs are top notch and IT equipment is up to date.

Cons

Growing too fast. Poor HR contact with non-NZ offices. Acquired offices are not managed well with too much autonomy and not enough imposition of (excellent) Xero culture. Compensation is stingy.

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Xero Response
11y
Global HR is centered in SF to run systems, programs and policy across our countries with a focus on being competitive worldwide, but also on staying centered on the fantastic employer brand and New Zealand culture that got us to where we are.

Explore other reviews about Xero

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

1
1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

8
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