Terrible experience - Software Engineer Xero Employee Review

1.0
Aug 28, 2021
Recommend
CEO approval
Business Outlook

Pros

- free fruit - free drink - nice office

Cons

- my manager doesn't really care about the people, even his title is people's lead, he cares more about the delivery, which ignore people's well being - there was one day having a sick leave, he approved but at the end of the week, he said my work is less than he expected - he likes micro control, as a guy without tech background, he wanted all engineers in the team worked in his way. - no options for hardware for most of engineers, even they say they have - I have never had this bad manager in NZ, if you like Xero, it is OK, but you have to ask who will be your manager, and talking to the manager

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Xero Response
4y
Hi there. Thank you for sharing your experience with us. . We’d really like to address your concerns directly so we can better understand the situation and find a resolution. We encourage you to approach Rob Munro, People Experience Director of NZ, who is keen to assist. Thank you again for providing this valuable feedback.

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5.0
Apr 24, 2026
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CEO approval
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Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

1
1.0
Jun 30, 2026
Recommend
CEO approval
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Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

8
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