Exceptional journey - UK Managing Director Xero Employee Review

5.0
Jul 21, 2015
Recommend
CEO approval
Business Outlook

Pros

Xero is a very rare kind of organisation; It's incredibly fast growing and fast paced and on a mission to create a globally significant business as it transforms the prosperity of hundreds of thousands of small businesses. You get to be part of an award winning team with the best product in its category, with natural levels of customer advocacy that are best in class. Xero is a great environment to develop yourself and your skills with ample opportunity for great people to stretch and build their careers. The culture inside Xero is one of it's most attractive traits, and management strives to be open, transparent and mindful of all the stresses and strains being inside such a fast growing and changing environment can bring.

Cons

Being inside such a fast moving and changing business isn't for everyone - if you don't like change then you won't like working at Xero. Fast growth also brings with it high expectations and a constant need to build, improve and stretch, so the demands on individuals and teams are certainly above average for a typical UK business which, again, won't suit everyone.

Explore other reviews about Xero

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

1
1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

5
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