Xero talk the talk but fail to back it up. - Anonymous employee Xero Employee Review

2.0
Apr 17, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are a lot of genuine people who work there however that is overshadowed by a culture of turning a blind eye to anything that goes against beating the company drum.

Cons

Xero talk a massive game about mental health & wellbeing (#human), having a culture that collaborates freely and encouraging in open conversation (#challenge) however in my experience that was not reality. I experienced bullying consistently during my time there and it still rocks me to think this knowingly happened at a place that was meant to be different.. better than the rest. Working here has forever taken a toll on my mental health. It’s so hypocritical they harp on in their marketing collateral about supporting small businesses + their mental health when they fail to provide that safe space for employees.

Explore other reviews about Xero

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

1
1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

8
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