Great culture, slow & process heavy, mired in tech debt - GM, Product Management Xero Employee Review

3.0
Apr 29, 2023
Recommend
CEO approval
Business Outlook

Pros

- Great culture (circa 2022), great people, great WFH & work/life balance - If you work hard, have good managers, you can move up quickly - Pays OK, if you negotiate, you can get a good package, nice perks

Cons

- Significant tech debt slows down everything - Way too much consensus building required - Exec keep on coming up with critical priorities on top of agreed strategic bets, resulting in 10+ top priorities - Too many layers of middle management, all they do is chat with each other rather than move the dial for Xero & customers

Explore other reviews about Xero

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

1
1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

8
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