*Was* a great place to work - Product Manager Xero Employee Review

3.0
Jun 14, 2023
Recommend
CEO approval
Business Outlook

Pros

The best things about Xero are that you can work from home whenever you want and work remotely/overseas for a certain amount of days a year. There’s also an amazing culture in the product and developer teams, the best of anywhere I’ve worked.

Cons

So many. The never ending restructure has been appallingly handled with mixed messages, a very long process and endless confusion for months. Those of us who lost our jobs so far, were swept aside with no thought or reason, just a ruthless McKinsey cull of 15% of staff. Delivery has been non existent for months. Everyone I worked with is looking to leave, as the new CEO has made her ruthless US working style known. The only focus is major shareholders and share price. Staff remaining still don’t know if they have jobs and they’re having the workload of those who have left dumped on them. Pay is terrible, around 20% below other tech companies for the same roles and American employees earn staggeringly more than kiwis which is extremely disheartening. The worst thing is they’ll need to rehire almost everyone in a year or so as there’s so much work, but that’s SOP for a McKinsey reorg.

Explore other reviews about Xero

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

1
1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

5
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