The excitement has gone - Software Engineer Xero Employee Review

2.0
Jun 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Work remote (for now...) Shares as a bonus scheme (can go up or down, the last issue was $130 but only worth 110 now) Office amenities People in your teams are great Opportunities to climb if you build your own brand (promotions aren't based on good code or performance, moreso extra curricular)

Cons

Management is floundering, all the long serving staff who understand Xero have been made redundant. Management will think adding long awaited features is easy without understanding the code base hasn't been touched for 10 years. For this same reason you must use a windows laptop and spend a week configuring local development. Tech debt is everywhere you look. Working in a platform team is difficult as no one will listen to your requests due to three year long backlogs. Theres no excitement in staff or management, culture has gone, office is at 5% capacity on a good day. The new management are focusing on a "get s!! t done" attitude (to me that screams deadlines and overtime). Salary reviews have been skipped twice and this year you'd be lucky to get 2-3% max. Not to mention the bands are well below market rate and when questioned about this management avoid the question and start telling you how the culture is great and that you get to work on exciting problems.

Explore other reviews about Xero

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

1
1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

5
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