Not the best anymore - Anonymous employee Xero Employee Review

2.0
Jul 23, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good perks, remote working and some pockets of seriously great talent.

Cons

Not a good place for a person of colour which is ironic given our leadership. There's a lot of anger to go around and it needs to go somewhere. Discrimination has increased post-restructure with misdirected anger towards people that kept their jobs. It's a difficult time to be a survivor at Xero. The team lead role is a mess. Management can't decide what the TL role should do but for now, TLs are convenient punching bags for people upset at the reset. Once the therapists/team leads are no longer needed, I believe the TL role will get disestablished.

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5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

1
1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

8
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