From Hero to Xero - Anonymous employee Xero Employee Review

1.0
Aug 11, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Almost none anymore, everything that was great about the place has gone or is being stripped away. There are still a few good people here and there but they are disappearing fast.

Cons

Lots. The new performance framework is performative, discriminatory and encourages backstabbing. Ratings are seemingly focused on a narrow definition of performance. Neurodivergent people are set up to fail. Lots of toxic leadership and competitive egos in this new Silicon Valley grind culture that Diya and Sukhinder brought with them. The people-centred approach that made Xero so great is gone.

Explore other reviews about Xero

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

1
1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

6
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