Once a great place to work - Engineering Leader Xero Employee Review

3.0
Sep 23, 2024
Recommend
CEO approval
Business Outlook

Pros

I commenced with Xero in the earlier days (2014) as it was scaling where I had the privilege and honour to work with some amazing talent. There were loads of opportunities to grow and in the earlier days, Xero really invested in their people particularly if you were a leader. Well that was my experience anyway. I am grateful to have had this opportunity and really did experience some tremendous growth. It wasn't always easy though. I was impacted by the lay offs and have made a couple of attempts to apply but it seems like the new crop of talent experience people don't even bother looking at CVs or acknowledging previous longer term employees.

Cons

Around 2019-ish, a lot of unnecessary hires were made and that is when things started to get challenging. Sadly, a lot of the great people I got the opportunity to work with were impacted by lay offs. US based CEO took the hammer and pretty much killed the culture. I often touch base with former colleagues who are still at Xero and the morale is pretty low.

Explore other reviews about Xero

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

1
1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

5
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