structural issues at the company - Senior Software Engineer Xero Employee Review

2.0
Nov 25, 2024
Recommend
CEO approval
Business Outlook

Pros

The people are amazing, great work-life balance, I've only worked with nice competent people

Cons

There is a heavy top-down organization at Xero that makes it incredibly frustrating to get anything done and more bureaucracy continues to be implemented that have put working here on a downward spiral. Would have given 4 or 5 stars two months ago.

Explore other reviews about Xero

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

1
1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

5
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